Irene Costello, Springfield, MA (Buyer)
Going into the home buying process, I was so nervous. I am a young female purchasing a home on my own, which made me extremely concerned about finding someone i could trust to guide me through the whole process. Nicole blew me away. From the start she was transparent and helpful, especially through Covid. Nicole was even transparent enough to tell me when to pause my process to intelligently navigate the pandemic. I could not imagine having a better person to work with or a better experience.
I really appreciated how attentive Nicole was from the start. I was referred to her by a colleague and within 24 hours, we had set up a time to meet and talk to each other. I really appreciated Nicole�s patience with me as a first time home buyer, she answered every single question in a thoughtful and nurturing way that didn�t make me feel uneducated.
Again, Nicole was beyond helpful throughout the process. She was pointing out potential sore spots in homes that I hadn�t noticed and was always thinking a step ahead. I really appreciated her attitude for going to a dozen showings that didn�t result in an offer; to her, it was just another house to cross off the list. She helped me get through the emotional toll of looking at houses.
Nicole was the perfect agent. She was always available to answer my questions. She was always pleasant and transparent. She was so personable. By the end, it felt like reaching out to a friend or mentor, rather than a real estate agent. She is a wonderful person to work with.